The first thing you can do to resolve the issue is to try booting your computer into Safe Mode and then log in using an Admin account. Option 1 – Try booting your PC into Safe Mode This only goes to show that your account might somehow be corrupted. And even when they tried the Ctrl + Alt + Del combo, it still didn’t work. To resolve this issue, read on as this post will show you what you can do if your Windows 10 PC is stuck on the “Preparing Windows” screen.Ī lot of users have tried logging back into their account once more but to no avail as the same screen still greets them. Some users also reported that when they tried logging into their accounts, they also get the same message on their screens. If the screen only stays that way, this indicates that Windows 10 is trying to complete the upgrade or waiting for some files to load up so that you can use your account. You might have experienced a situation when you restarted your Windows 10 PC after an upgrade and you tried logging into your account but only a screen with a message saying, “Preparing Windows”. What to do if Windows 10 got stuck on Preparing Windows screen
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